Privacy Policy
At Maket Ayisyen, your trust is our greatest responsibility. We value your privacy and are fully committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you have as a user of our platform.
Information We Collect
To provide you with a safe and seamless shopping experience, we may collect the following types of information:
1. Account Information
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Your name
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Email address
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Phone number
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Password (securely encrypted)
2. Payment Information
Payment data is handled through trusted and secure third-party processors.
We never store your full credit or debit card details on our servers.
3. Shipping & Billing Information
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Delivery addresses
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Billing addresses
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Order history and transaction records
4. Website Usage Data
To improve the platform, we may collect:
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Cookies
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Device information
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Browsing activity
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Analytics data (anonymous whenever possible)
How We Use Your Information
We use your data carefully and only for purposes that benefit your experience on Maket Ayisyen:
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To process and fulfill orders you place on our platform
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To provide customer support and resolve issues quickly
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To improve our website through analytics and performance tracking
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To personalize your experience by showing relevant products and content
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To send promotional updates, discounts, or announcements only with your consent
We do not sell or trade your personal data with unauthorized third parties.
Cookies & Tracking Technologies
To ensure smooth browsing and secure functionality, we use cookies for:
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Login authentication
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Shopping cart and order tracking
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Remembering preferences
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Improving speed and user experience
You may adjust your cookie settings at any time through your browser.
Third-Party Services
To deliver your orders efficiently, we work with trusted partners such as:
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Secure payment processors
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Shipping and delivery companies
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Verification and fraud-prevention services
These partners receive only the information necessary to complete your transaction and are required to keep your data confidential.
Your Rights
You have complete control over your personal information. At any time, you may:
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Access the data associated with your account
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Correct or update inaccurate information
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Request deletion of your account or personal data
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Opt out of marketing and promotional emails
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Request data portability, allowing you to download your data in a structured format
We will respond promptly to all privacy-related requests.
Compliance & Protection
Maket Ayisyen follows major international privacy and data protection standards, including:
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GDPR (General Data Protection Regulation – European Union)
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CCPA (California Consumer Privacy Act – United States)
We use industry-standard encryption, secure servers, and continuous monitoring to keep your information safe.
Our Commitment
Your privacy and security are central to everything we do.
We promise to handle your information with respect, transparency, and care—because you deserve nothing less.
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