Maket Ayisyen operates on a country-based delivery system. This means that orders are fulfilled locally within the buyer’s country, and sellers only ship to customers located in the same country as they are. This approach ensures faster delivery, lower costs, and a smoother shopping experience for everyone.
How Our Shipping System Works
To keep shipping simple and efficient:
Buyers and sellers must be located in the same country for an order to be completed.
A seller based in the U.S. ships only to U.S. buyers.
A seller based in Haiti ships only to buyers in Haiti.
Orders are automatically restricted by location to avoid international shipping or customs delays.
This model supports local commerce and helps small businesses get products to customers faster.
Shipping Within the United States
For sellers and buyers both located in the U.S.:
Delivery typically takes 3–5 business days after shipment.
Sellers must provide tracking information whenever possible.
Standard carriers such as USPS, UPS, or FedEx may be used.
Shipping Within Haiti
For sellers and buyers both located in Haiti:
Delivery usually takes 3–7 business days, depending on the region and courier service.
Tracking information should be shared when available.
Local delivery partners may handle final-mile delivery.
No International Shipping
Maket Ayisyen does not support international shipping at this time.
Buyers in one country cannot order from sellers in another country.
This ensures:
Faster shipping
Lower costs
No customs fees or border delays
Reliable local delivery systems
Lost or Missing Packages
If a package does not arrive:
A refund or replacement will be issued after the shipping carrier confirms the package is lost.
Buyers should report missing packages promptly through their account.
Sellers must cooperate with the carrier’s investigation.
Seller Shipping Standards
All sellers must follow platform standards to ensure quality service:
Proper Packaging: Secure, protective packaging is required.
On-Time Shipping: Orders must be shipped within the listed handling time.
Accurate Shipping Costs: Shipping fees must be displayed clearly.
Tracking Information: Provided immediately when available.
Sellers who consistently fail to meet these standards may face account reviews or restrictions.
Example Scenario
A buyer in Port-au-Prince orders a handmade bracelet from a seller in Cap-Haïtien.
The seller ships using a local courier, provides a tracking number, and the package arrives in 4 days.
Because both are in Haiti, shipping is simple, affordable, and fast — which is exactly how Maket Ayisyen is designed to operate.
